Quality Control Senior Tech

Quality Control Senior Tech

Job Description

The Senior Quality Control Technician is responsible for assuring images are delivered to our customers within the assigned specifications and at or above the expected level of quality.  The Senior QC Tech also controls the file delivery, task delegation and workflow within the studio.

Responsibilities

  • Quality verification of all images produced in the studio
    • Work directly with photographers, the QC manager and the studio manager to provide feedback on the images that do not meet specifications
    • Track photographer reshoots per studio manager’s requirements
  • Export images from shoots using the proper naming conventions
    • Create export templates
    • Verify export accuracy according to customer requirements
  • Manage the post production workflow
    • Keep accurate records of what was sent and received
    • Communicate with vendors regarding retouching instructions, using whatever methods are necessary (mark up images, detailed written instructions etc.)
    • Verify all post production requirements were correctly completed
    • Make sure deadlines are being adhered to and notify manager if delays are expected
    • Keep accurate performance reports for post production vendors
  • Final delivery to clients
    • Verify images for quality, proper naming conventions, and proper file configurations
    • Reconcile image/data discrepancies
    • Correctly uploading to the File Management System
    • Interact with the appropriate department managers to resolve customer questions and problems as they arise
    • Communicate with clients as necessary
  • Assist in creating and working within the established workflows and processes to ensure customer satisfaction
    • Delegating daily tasks to team members, ensuring they are completed in a timely manor
    • Perform quality spot checks on work completed by QC Image Techs
  • Use independent judgement to problem solve and make recommendations to improve efficiency
  • Facilitate a team-oriented environment that is focused on client needs
  • Less than 1% error rate on file deliveries

Qualifications & Skills

Required Qualifications:

  • Advanced knowledge of digital imagery, file handling, and editing software, in order to manage real-time quality review and provide constructive feedback to the photographers, including but not limited to Adobe Photoshop, Bridge and Lightroom.
    • Knowledge of Illustrator and InDesign is a plus
    • Working knowledge of Image Magick or similar batch processing software is also a plus
  • Advanced knowledge of image editing applications in order to coordinate the post-production process and execute virtual training sessions as needed
  • Ability to find and reconcile discrepancies between large amounts of images and data
  • Experience with the GS1 specification and able to coach and train others in using it to evaluate image sets
  • Good understanding of photography principles such as lighting, composition, white balance, etc.
  • Ability to balance many tasks at once and switch between tasks quickly
  • Advanced computer literacy in Mac OS and Windows

Preferred Qualifications:

  • Proficient in Excel, including filtering and comparing data and performing data merges using the vlookup tool
  • Advanced knowledge of Photoshop, including the pen tool, curves, levels, and selective color correction
  • Batch editing experience
  • Experience with the GS1 specification and able to coach and train others in using it to evaluate image sets

Apply now!

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