The Snap36 Blog

Employee Spotlight: Jim Badger, Director of Operations

Name: Jim Badger
Title: Director of Operations

What has been your favorite memory at Snap36?

My favorite memory (so far) with Snap36 was the open house for our new studio.  This is an amazing space – the largest studio in the world dedicated to 360/3D photography – and it was so rewarding to see the hard work of everyone on the team come to fruition.

Countless hours of nights and weekends by many, working to build the business, operators who don’t settle for second best, employees with a customer service mindset, all in all a great team.

What has been your favorite project at Snap36?

There are so many great projects it’s hard to pick a specific one and I wish I could mention more than two.  If I had to choose one I’d say it would be the first project I ran with after joining Snap36 five years ago. The project was for Lowe’s Home Improvement in Mooresville, NC. Our team set up 8 of our robotic stations in one of Lowe’s distribution centers near Mooresville and produced 15,000 spin images in about 5 months.  The products ranged in size from small copper pipe fittings to large side by side refrigerators.  After the project was complete, we assisted Lowe’s in starting its own on-site 360/3D studio which is still in operation today.

Our largest project to date, and my other favorite, was done for Heritage Parts in Fort Wayne – 60,000 parts in 6 months.

The common thread here is the customers, who were great to work for, allowing us to work in their space to create their content and the many outstanding employees and contractors that were part of these teams.  Many of those contractors continue to work for us, even years later, and some have actually joined the Snap36 staff.

What is your favorite part about being in operations?

Solving problems and delivering results.  No two projects are the same and working to make each one a success is what operations is all about.  The most successful companies have a synergy between sales and operations and I pride myself on making sure I build those relationships.

The most rewarding part of being in operations is when a project is completed successfully, and the customer expresses their appreciation for a job well done.

What is your favorite tradition?

In our house Thanksgiving and Christmas are probably the most memorable carrying out the traditions of our parents as well as starting our own.

Where is your favorite travel spot?

The first thing that comes to mind is going somewhere warm when it’s cold in Chicago.  Sitting on a beach, doing nothing, having a tropical drink and watching & listening to the waves roll in on a sunny day.  The Bahama’s, Key West and San Diego come to mind as past favorites, but I don’t like to go to the same place more than once, so we are working on some new options.

Over the years I’ve been fortunate enough to travel to most of the US states on business and have experienced the local culture.  I recently had a chance to travel to Prague with Snap36 and I’d have to say that was my favorite work trip.  A 24 hour layover in Dublin on the way home capped it off – I think there was a rickshaw ride involved at the end of the evening….

Who or what inspires you every day?

There isn’t one person I look up to specifically or a thing that may inspire me. I am impressed by people who go above and beyond what is required to make something happen, whatever that thing may be.

Who is your favorite sports team?

Being from Chicago you have to support the Chicago teams.  Of course, you follow certain ones more when they are winning but overall, I’d say the Blackhawks are the team I’ve followed more than the others.  I’m dating myself, but I can remember listening to them on the radio in grade school when you couldn’t get home games on TV.  Three Stanley Cups isn’t bad either.

When it comes to baseball my whole family are White Sox fans, which makes me a minority at Snap.  I think I’ll start asking potential employees their preference and try to balance it out a little.

Having all the major sports teams win one or more championships in my adult lifetime is great.  The Jordan era will never be repeated, the 85 Bears making a Super Bowl video halfway through the season then making it happen? Go Bears!

What is the last TV show you watched?

We’ve been into Netflix lately and just finished Narcos and Ozark but I do have to give a shout out to the TV show I’ve watched more than any other – Seinfeld.

Who is your biggest role model?

I feel like I’ve accomplished a lot in my lifetime as it relates to my career.  I could never have done so without the mentorship of several of the managers I worked for at my previous company.  Beginning in the late 90’s I was fortunate enough to work for and with some of the best and brightest in the industry and I’m truly grateful for that (if you are reading this you know who you are). In my role at Snap, I hope to be an influence to others and to continue to pay it forward.

What is an interesting fact that not many people know about you?

My mom made me take piano lessons and play in the band…8 years of piano lessons and can’t play a thing!

If you could be one TV show character, who would you be?

Larry David in Curb Your Enthusiasm just for the fact I’d like to be able to say some of the things he says and get away with it.

What has been your favorite part about Snap36?

I would have to say the teamwork and comradery – the culture, but it also reminds me of the first company I worked for.  It’s refreshing to come full circle and once again experience the excitement of a startup that just keeps growing.



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